PROMO PHARMA support healthcare and pharmaceutical companies to succeed in the following fields:
We coordinate to catch brand owners and manufacturers, all over the world, to find the suitable distributor in the MENA region and to build their safe business. Always, we are looking for new brands and agencies to enrich the healthcare and pharmaceutical market in GCC and the Middle East.
Private labelling service (or OEM) refers to the retail practice of turning generic or customized pharmaceutical products into marketable items that compete with national brands. Intermediary companies and retailers that buy from wholesalers can re-brand and personalize these products, and they often sell them at a discount compared with branded products.
In PROMO PHARMA, we understand that every business has its own individuality. We specialize in delivering solutions from concept to shelf to help companies of all sizes meet their development and manufacturing needs at any stage or scale. We provide a combination of unparalleled best-in-class quality, reliability and compliance – underscored by a long-standing reputation for scientific and technical excellence by regulatory authorities around the world.
From choosing the right formulations and packaging to suit your needs, we offer personalized service and assistance in building different ranges. Our Innovation team will work with you to formulate products to suit and extend your product range with the versatility of multiple delivery formats. Our Regulatory Department will ensure compliance in the distribution country of your choice while our Manufacturing, Analytical and Packaging Divisions will ensure your product is made fast and ready to market.
We support pharmacies and clinics to evaluate the customer and patient satisfaction after visiting the doctors’ clinics and pharmacy place. On the other side we measure the e-shops UX/UI i.e. user experience and user interface in addition to the customer service through many methods of survey selected according to the survey program objectives, both for B2C and B2B e.g. mystery shop, phone calls, online chat, e-mail, audio mystery shopping, mystery incentive/reward shop, integrity mystery shopping, and audit on the KPIs.
PROMO PHARMA provides access to database archive of medical communication tools, concepts, visual aids and TV commercials. The archive contains a variety of products from different categories of pharmaceutical and healthcare products from all the world. Please contact us to have a 24-hour free access.
On 17 October 2017, PROMO PHARMA with the regulatory affairs team had successfully cleared Robot HAL to be available in Saudi Arabia, after a long term of precise processes with Saudi FDA regulations. One of our great success stories where PROMO PHARMA has succeeded to register a new era of robot medical devices.
Robot HAL is a new era of Japanese robots for people who have disorders in the lower limb and people whose legs are weakening. The device would be available exclusively at Abdul Latif Jameel ALJ Hospital in Jeddah, Saudi Arabia.
CYBERDYNE announced to export eight units of Medical HAL to Saudi Arabia, pursuant to a medical device approval for the device from the Saudi Food and Drug Authority (the “SFDA”) in August 2017. These are initial units to commence Cybernic Treatment in Saudi Arabia. Abdul Latif Jameel Hospital (“ALJ Hospital”), a hospital owned by the CYBERDYNE’s business partner, Abdul Latif Jameel (ALJ), will provide the treatment with the device.
Furthermore, the government representative of Japan will presented this project as an example of the Japanese medicine and healthcare industry’s contribution to relevant fields in Saudi Arabia as Japan’s part of “Saudi Japan Vision 2030” at the Saudi Arabia- Japan Business Council Meeting on October 9, 2017 in Riyadh, Saudi Arabia.